Frequently Asked Questions

Wedding Accommodation

Your accommodation included in the venue hire exclusivity lies within the Wedding Village for the night of your Wedding only and does not include The Granary Barn.

The Granary Barn is optional extra accommodation with its own access and private parking. The Wedding Village is reserved for the night of your Wedding for up to 26 guests.

All rooms within The Wedding Village are included within your venue hire for the night of your wedding. The monetary value falls within your payment terms.

Accommodation Only Bookings

The Quantock Barns are available to book on an individual room basis or as one group booking (sleeping up to 26 people). The Granary can be booked on a self catering basis for weekend, mid week or full week stays. 

The Granary Barn is completely separate from Quantock Barns and both have their own access and private parking.

You will be required to pay a damage waiver of Β£500 48 hours before your stay and this will be refunded within 7 days into your chosen account once full checks have taken place. 

Venue Access after Booking Confirmation

If you decide to confirm a wedding or events booking at Quantock Lakes, additional visits are available on request directly to the planning team and such visits will require couples and their family members to be flexible and are only permitted around other venue commitments. Additional visits may require you to take some time off work.

No venue access is permitted during exclusive wedding and event set up days.

Set up days are usually Wednesdays and Fridays. Wedding and event days are usually Thursdays and Saturdays. Access needs to be carefully checked and arranged in advance with the planning team.

No venue access is permitted on Sundays as this is exclusive time set aside for cleaning, maintenance, and initial exclusive viewing appointments.

Planning meetings take place on Tuesdays and it may be necessary for you to take some time off work to attend.

No accommodation access is permitted during an exclusive hire. Accommodation visits will almost certainly involve making special arrangements to visit when the accommodation is not rented out and dates / times will be limited around availability. We do have a large selection of videos and imagery to help you visualise the accommodation.

Damages

Any damages caused to Quantock Lakes including the accommodation and grounds including damage to; fixtures, fittings and furnishings by the client, their guests or any third parties during the event are the responsibility of the Client and will be charged accordingly. The amount charged for any damages is at the discretion of Quantock Lakes.

During your final planning meeting, approximately six weeks before your wedding or event date you will be required to pay a Β£500 damage waiver. This is fully refundable within 7 days of your wedding or event date, after final checks have been undertaken.

Amendments by the Client

Amendments to guest numbers and/or arrangements must be confirmed to Quantock Lakes in writing. No monies will be refunded or discounted for any reduction in guest numbers or food reduction changes subject to the final contract. Final guest numbers, within the terms stated above, must be notified to Quantock Lakes 1 month prior to arrival with your final payment.

Dress Code

It should be noted that whilst Quantock Lakes has no specific dress code, guests are expected to be appropriately dressed at all times. We reserve the right to refuse entry to clients who are, in our opinion inappropriately dressed. It is the responsibility of the client to ensure that their guests and third parties wear appropriate footwear at all times.

Access

All weddings and events are booked on the understanding that all guests and third parties are vacated within one hour of the stipulated contracted event finish time unless otherwise agreed in writing in advance. The access and vacate times quoted for each event must be strictly adhered to on all occasions this includes use of camping facilities and accommodation. Functions are required to finish at the time agreed when the booking is made. Quantock Lakes reserves the right to levy additional charges where the client fails to vacate the venue at the contracted time.

Third Parties and Suppliers

(i) Where the client employs sub-contractors or third parties to assist them with their event, it is their responsibility to ensure that they comply with all Terms and Conditions laid down by Quantock Lakes and any current Health & Safety legislation. Quantock Lakes reserves the right to approve and decline any externally arranged supplier.

(ii) Where Quantock Lakes is requested to book facilities and/or services on behalf of the client or its guests with third parties, it will do so in good faith but cannot be held liable should the standard of those services prove deficient, or for the acts or omissions from such third parties.

The client is responsible for ensuring that any band or musician employed by them complies with statutory requirements and the requirements of the management of Quantock Lakes, and holds Public Liability Insurance. All equipment must be PAT tested and meet up to date regulations. 

Quantock Lakes must comply with certain licensing and statutory regulations and requires the client to fulfil their obligations in this respect.

Please note that in order to comply with the requirements of our Public Entertainment Licence; levels of noise must be controlled at all times by noise limiters. Quantock Lakes are the sole arbitrators of what may be deemed to be a public nuisance may require noise levels to be lowered. Refusal to do so by you or your appointed agent could result in the electrical supply being cut off to the band/disco and music being discontinued for the duration of the function. Such an action will not constitute a breach of contract between the client and Quantock Lakes.

Food and Drink

The client will ensure that neither they, nor any of their guests, bring any food or beverage onto the premises, unless previously agreed in writing by Quantock Lakes. A corkage charge will be made for any consumption of alcohol agreed in advance. Quantock Lakes reserves the right to charge the client should they find the client or their guests breaching the terms listed above. If guests are found to be consuming their own alcohol within the venue and grounds during the event, the client will automatically be charged the equivalent monetary value at our current bar prices.

Wedding Quotes

Wedding quotes are valid for 30 days from date sent.

Car Park

The car park area is not exclusive to Quantock Lakes, Inwood Farm has other businesses on-site. However, we will ensure that there is sufficient car parking space for your guests.

Wedding Insurance

Insurance – we strongly recommend you consider insurance to protect you against cancellation or abandonment.