General Frequently Asked Questions

 If Quantock Lakes looks like the perfect venue for you or perhaps you have already secured a date with us, then you are likely to have some questions. We may have already covered them during your viewing appointment but just in case you have some more, we have put together a list of the most frequently asked questions for you to refer to and read at your leisure.

Call Laura on 07879812516 alternatively email us at hello@quantockevents.co.uk

You can protect your date for 24 hours while you take some time to think. After the non-obligation 24 hours you can confirm to release the date or confirm your wedding with us by placing a deposit payment of £1800.

You will need to make three payments. The initial deposit payment of £1800.00 to secure your date.

50% of your balance is to be paid nine months before your wedding date and then final payment is due one month before the big day. 

Any payments made towards your booking will be updated on your “Booking at a Glance”. We do not hold any personal payment or account details due to data protection.

Any refunds such as damage deposits or booking refunds will only be refunded into a named account belonging to an individual named on the contract.

We have a minimum requirement of 80 adult day guests. We offer a minimum of 60 adult guests on selected low season weekdays. We have a minimum requirement of 100 adult day guests for peak summer Saturday dates.

Yes, we have a maximum allowance of 10 child guests aged 2 - 10 years old.

Yes, we have a maximum capacity of 250 day guests.

Yes, we have a maximum capacity of 500 evening guests.

You can amend your guest numbers and add extras throughout the planning process. Please remember our minimum requirement of at least 80 adult guests by the way of physical guests. Accommodation, food and drink cannot be removed from your booking. 

You have 2 planning meetings included in your wedding booking. We will be in touch to schedule a 6-9 month meeting and final planning meeting at 4-6 weeks before your wedding. These meetings are held on week days only by video call or physical meetings in the venue.

It is not possible to arrange additional visits or meetings but we do hold drop in events every couple of months where we open up the venue and accommodation. Please note these dates are typically on a Tuesday or Wednesday and by appointment only. Please contact the Planning team for more information.

Exclusive use of Quantock Lakes venue for your wedding celebrations.

Your choice of licensed barns for your ceremony.

Beautiful grounds, lakes & terrace, with picturesque lake pontoon.

Easel for your table plan.

Chivari chairs for your ceremony and wedding breakfast.

A choice of round 6ft traditional tables with white table cloths or hand crafted rustic trestle tables.

Round tables are 6ft (dressed with white table cloths), sitting 8-10.

Rustic tables are 4.2m x 0.9m sitting 14-16.

Cake table and knife.

White linen tablecloths, napkins, all crockery, glasses and cutlery.

Ancient oak tree with romantic rope swing.

Background music throughout the venue and 70inch TV. 

On-site car parking.

Cash and card bar.

Rustic Barn, Quantock Barn and Meadow Barn.

Air conditioning in Quantock Barn.

Lake Pontoon.

Snug areas in front of the log burners.

Outside fire pit for use all year round.

Dedicated wedding planning team.

Yes, you are welcome to bring your own decoration as long as they do not cause any damage to the venue and grounds. We have in house wedding decor that can can be added to your wedding booking and we can recommend external decor suppliers to bring your ideas to life.

We do not allow you to blow up your own helium balloons on site, this must be carried out by a professional company. 

You will be asked to deliver table decorations in labelled table boxes at an agreed time that will be discussed in your planning meeting.

We also have a list of amazing local wedding suppliers which can be found here.

We have in house decor packages that can be added to your booking.

All external suppliers have to be approved by your planning team.

All external suppliers need to provide us with their full public liability documents and up to date PAT test certificates.

We need each suppliers contact details and estimated delivery times by your final planning meeting.

Your chosen suppliers will be given an allocated set up time if you have a set up time slot the day before or an agreed time the morning of your wedding.

We permit confetti outdoors only.

Confetti use outdoors must be petals or fully biodegradable.

We recommend dried or fresh petals in particular to keep the lawns looking fabulous.

Yes there are restrictions. We do not allow any home made edible favours. If you choose to have edible favours they must be professionally made and packed with the ingredient and allergy list. We do not allow any alcoholic favours.

Yes there is disabled access and a disabled toilet at the venue. We also have a disabled room in the Quantock Barns called the Shire Horse and room 1 in the Granary.

Yes wi-fi is available at Quantock Lakes but please note that we are a rural venue and super-fast broadband has not quite reached us yet!

Yes we have microphones available for speeches.

Yes we have a sound system that is available for background music in all areas of the venue, inside and out. Music can be discussed in more detail at planning meetings.

Yes you can have fireworks at the venue. We have an exclusive supplier who you must use and due to our rural surroundings we only offer whisper displays. If you would like fireworks please contact Sonic fireworks directly.  

Address: Unit J1 Langlands Business Park, Uffculme EX15 3DA

Phone: 01884 849222

Yes we have ample of parking for all your wedding guests, car can be left overnight however must be collected by 10.30am the following day

Rustic Barn aisle length = 12m

Arches into Rustic Barn and Quantock Barn = 200 cm wide and 222 cm height  

Rustic tables = 4.2 metres long, 0.9 metres wide – seating 14 to 16  

Round tables 6 foot, seating 8 to 10  

Cake table 72cm x 72cm, height 103cm 

Welcome table = 240cm x 70cm 

Ceremony table =126cm x 72cm

Quantock Lakes has 2 licensed barns for your civil ceremony.

Rustic Barn is licensed for up to 120 guests and Quantock Barn is licensed up to 400 guests. 

The Lake Pontoon and is available in summer months and only in perfect weather conditions. The criteria for being able to hold a ceremony outside is based on the following - Under 10% chance of rain in a block of 4 hours around the ceremony time (based on the selection of weather apps Quantock Lakes use), temperature of 20 degrees and above and wind speed under 10km/h. The final decision for holding a ceremony outside will fall with Quantock Lakes management team and for logistics planning the decision will be made at the latest on morning the day before the wedding.

Somerset Registration costs are not included in your booking.

You will need to book your ceremony time with the Somerset Registration office directly and they will guide you through their costs and procedures.

You can invite 80 or up to 250 guests for your ceremony at Quantock Lakes.

Saturdays are the most popular day to marry at Quantock Lakes.

We also offer Thursday and Monday/Tuesday weddings.

We offer a limited number of weddings each year so we can ensure the venue and accommodation is at its best and available in good time for all of our couples.

We recommend a ceremony time of 13:30hrs.

However, we are also very happy to work with you depending on your plans for the day.  

You will need to contact the registrars yourselves to book your wedding ceremony. The registrars only take a booking and payment from the couple themselves.

Somerset Registration costs are not included.

You will need to book your ceremony time with the Somerset Registration office directly and they will guide you through their costs and procedures.

Contact - Somerset Registration Office  

Email - somersetregistrations@somerset.gov.uk 

Contact number - 01823 282251 

Opening hours - Monday to Friday 9am till 5pm 

Yes you can. The church closest to the venue is Nether Stowey and forms part of the view of the Quantock Hills.

We have a sound system for ceremony music. You may wish to book live music for your wedding ceremony.

We recommend one walking in track / song.

Three tracks / songs for the signing of the register.

Plus one walking out track / song.

We can also provide background music for your wedding reception and wedding breakfast or you can create your own playlist to use. Our music plays everywhere at Quantock Lakes, venue areas, outside patios , lake pontoon and toilets.

We have our own exclusive catering partners Food4You. Our menus can be found here.

All you have to do is select your menu and we will organise the rest. We will cater for any dietary requirements and this can be discussed in more detail at your planning meeting.

If selecting a BBQ menu please note that this is only available during the summer months (April - September).

Supplemented costs (in addition to standard menu cost):

• If you would like to offer your guests a choice on the starter, main or dessert this comes at a supplemented cost.

• There are also some menu options that incur a supplemented cost and this is noted within the menu detail.

You are not able to bring your own drinks to the venue and we do not offer corkage.

We provide a wide range of alcoholic and soft drinks at our bar and offer reception drinks, toast drinks and wine service.

If you are staying in the accommodation you are welcome to bring your own food and drink but this cannot be consumed during the wedding celebrations or in the venue grounds. Alcohol brought into the venue will be confiscated and any lost alcohol sales will be deducted from the couples security deposit.  

No, we have exclusive in-house caterers.

With the exception of your wedding cake (of the sweet variety) we do not allow external catering.  

It is our policy that you request permission for any edible items being brought into Quantock Lakes venue, if permitted, the item will need to arrive with a full ingredient and allergen list. This also applies to the wedding cake and favours.

We understand that you or your guests may have dietary requirements.

It is your responsibility to advise us of any allergies which your guests have made you aware of. Please ensure all dietary requirements are provided in full and writing for the Final Planning Meeting. All of our menus have been marked with the allergens which are present and this is available for you to view once your menu choices have been made. On the day of your wedding we will ensure that all special dietary requests have been met, and an allergen free substitution will have been made. This will have been agreed with you in your planning document. You will provide a detailed table plan showing where each of the special diet guests are sat. If you do not inform us of any special dietary requirements within 3 days of your event it may not be possible to accommodate this request. If any requests are made on the day of your wedding we will do our best to accommodate these, but it may not be possible.

In the case of severe allergies, such as nuts, peanuts and sesame seeds we will take even more care when preparing your menu and we insist that you choose a nut, peanut or sesame seed free menu to protect your guests as much as possible. However, even though extreme care will be taken we cannot guarantee any dishes free from trace elements due to the nature of the kitchens and our suppliers’ kitchens.

It is your responsibility to ensure this also applies for the wedding cake and any favours you may wish to supply. We request that you make us aware of the favours and cake being supplied along with details of the suppliers. Homemade or alcoholic favours are not permitted.

Your chosen menu tasting appointments are available on set days. The starting cost is £120 inclusive of VAT. Depending on your choices, extra costs may be incurred and the planning team can send you details on how this works.

Please let the planning team know as soon as possible if you would like an appointment as they are held on set days of the year.

The planning email is: planning@quantockevents.co.uk.

You must decide on your food choices no later than 6 months before your wedding date.

If you would like to enjoy the BBQ feast menu then you must notify us in writing no later than 9 months before your wedding date.

At Quantock Lakes your wedding booking includes 2 nights in the Farmhouse, sleeping up to 18 guests across 8 ensuite bedrooms.

The Quantock Barns sleeps up to 26 guests in 9 dwellings. This can be booked as 1 or 2 night stay.

The Granary Barn sleeps up to 18 guests as standard with the option to add a further 6 beds if required.

Please note the accommodation is booked on a self catering basis and does not include a change of linen and cleaning service.

Most wedding parties stay for 2 nights (the night before your wedding day and the night of your wedding).

Accommodation cannot be removed from your booking once you have confirmed your booking. 

The Farmhouse includes a Bridal Prep Suite, Hot Tub and Sauna.

The Quantock Barns include a Bridal Suite called the Posh Pig, a Bridal Barn called the Wagon House, a games room, BBQ area with picnic benches and outside hot tub located outside the Wagon House. 

The Granary Barn includes a private indoor swimming pool, hot tub, BBQ lodge, pool table and children’s outdoor play area. 

The Farmhouse sleeps 18 guests across 8 bedrooms (including one family room sleeping 4). Rooms can be configured as king size of twin beds depending on your requirements.

The Quantock Barns sleeps 26 guests across 3 barn conversions, comprising 9 individual dwellings.

The Granary sleeps 18 guests across 9 bedrooms. Rooms can be configured as king size or twin beds depending on your requirements.

There are an additional 6 beds in the Granary that can be added to your booking taking the capacity up to 24 guests across 9 bedrooms.

No. Quantock Lakes policy only allows the allocated number of people per room.

Yes within reasonable capacity. Exact numbers need to be discussed and approved with the planning team on your final planning meeting.

Breakfast is included the morning after your wedding in KITCHEN for your guests staying in our accommodation for your celebrations. If you would like to provide breakfast for all your guests on additional days this can be arranged to be added to your booking. If your guests require breakfast on the morning of the wedding we recommend booking a table at KITCHEN.

Yes, there is Wi-Fi and the password will included in your welcome pack.

Yes we have a limited number of travel cots but we do not provide the bed linen.

We have a lovely restaurant on site serving breakfast and lunch from Thursday - Monday (closed on Tuesday and Wednesdays).

Kitchen - 01823 732207

Book a Table

Check in is at 4.00pm.

Check out is at 10.30am.

Yes we allow well behaved dogs on site and they can stay at the accommodation.

Please note there will be an additional charge for this at £50 per dog. 

Band and Supplier access is from the back of the venue, follow signs for “deliveries and staff staff parking” on arrival. This is a left turn off of the tree lined driveway.

All external suppliers need to provide us with their full public liability documents and up to date PAT test certificates.

We need each suppliers contact details and estimated delivery times by your final planning meeting.

On occasions where suppliers are booked by family members, all certification documentation and confirmation of supplier booking will need to be sent to planning@quantockevents.co.uk

Rustic Barn

Rustic Barn is our main ceremony room seating up to 110 guests.

After the ceremony it is transformed into a rustic snug room.

Walkway

From Rustic Barn to the Quantock Barn – the double doorway is 200cm wide x 222cm high.

This walkway is used as our main entrance into the venue and the welcome table is located here.

Quantock Barn

Quantock Barn is approximately 30 meters long x 10 meters wide, however you need to consider the bar and snug area within any measurements you may need.

Quantock Barn will be used for your evening celebrations.

Quantock Barn will be used as the central hub for the day.

Quantock Barn is the location of our main bar.

Quantock Barn is our second ceremony room for larger weddings with more than 110 guests.

Meadow Barn

Meadow Barn is 24 meters long and 14 meters wide.

Meadow Barn will be used for your wedding breakfast and speeches.

Franks Bar

Franks bar will be open for pre ceremony drinks if your ceremony is taking place in the Quantock Barn. After the ceremony this bar will be closed and the main Quantock bar will be open for the remainder of the wedding.

We recommend taking out wedding insurance as soon as you have booked your wedding. Insurance can protect you from financial losses due to illness, accidents, cancellations and other unforeseen circumstances during the build up to or on the wedding day itself. Hitched have a great guide to Wedding Insurance.

Your Venue and Accommodation security deposit will be added at the Final Planning Meeting. Any damage to items in the Accommodation / Venue, or excessive soiling will incur a cost and will be deducted from the deposit.

We will inform the couple of any lost property found in the venue or accommodation. Personal belongings that are found in the venue or accommodation will be stored safely but will be disposed of after 4 weeks.

There are strict laws relating to underage drinking. Our policy at Quantock Lakes is not to allow anyone under the age of 18 to consume alcohol within any of our premises. We believe this is a responsible approach to protect children and our licensed premises in the sale of alcohol.

We have zero tolerance of any aggressive or abusive behaviour towards members of staff at Quantock Lakes. Aggressive or abusive behaviour includes language that may cause staff to feel afraid, threatened or abused and may include threats, personal verbal abuse, derogatory remarks and rudeness. We also consider inflammatory statements, remarks of a discriminatory nature and unsubstantiated allegations, to be abusive behaviour. Where a customer is aggressive or abusive, we will where appropriate give a warning that the individual will be asked to leave the premises if the behaviour continues. For more serious issues we will ask a customer to leave the premises immediately. This decision will be at the discretion of the Event Manager.

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